Support

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Customer Support solution by Extraview Corporation
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement...
PRO The Specialty System -- P&C Insurance Solutions Processing by Fiserv Insurance Solutions
design philosophy is to satisfy two goals that are as important today as they ever were. 1. The software should support the ability to take new products to market quickly. Rolling out a new line of business or entry to a new state should take...
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO...
Defect Tracker by Extraview Corporation
are united through ExtraView Defect Tracker. Remote engineering teams, quality assurance and customer support teams have a common interface through which to assign, route and resolve development issues. Field engineers and...
ExtraView IT HelpDesk by Extraview Corporation
running as efficiently as possible, your employees must have quick and dependable resolutions to their support issues and your help desk team must have all of the tools they need at their disposal. By combining the ultimate workflow...
CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions
Our CS-Enterprise series includes CS-Quote, CS-Sales, CS-Execute, CS-Connect, CS-Publish, and CS-Flow, and can fully support globalization, multiple languages and currency conversion for pricing/costing. CS-Quote - A Comprehensive Quoting and...
Telelogic® Tau® Model-Driven Development Environment by Telelogic, An IBM Company
Robust requirements modeling via a seamless integration with Telelogic® DOORS® § Configuration management support with native Telelogic® Synergy™ and SCC integrations § A unique graphical compare and merge capability to support...
Telelogic® Focal Point™: Product Portfolio Management Solution by Telelogic, An IBM Company
with a continual focus on customer needs. Telelogic® Focal Point™ is a configurable Web-based decision support platform for product portfolio management. Telelogic® Focal Point™ reduces the chaos of managing information in e...
VUE Software: Insurance Commission & Incentive Compensation Management by CSSI
built using the latest technologies and has been in production for more than five years. VUE was developed to support the LTC, Life, Health, and Annuities and CSSI has been working in the Insurance industry for over ten years. VUE is… a new...
Optim™ Data Privacy Solution by IBM
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test...
Sun Storage J4000 Array Family Scalable, Reliable and Cost-effective Solutions for Open Storage Infrastructures by Sun Microsystems, Inc.
The Sun Storage J4200 array provides high availability, cost-effective 2U storage and supports up to 12 3.5-inch SATA or SAS hard drives. The Sun Storage J4200 array provides high availability, cost-effective 2U storage. It supports up to 12 3.5-inch SATA or...
IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions
Inventory Control, Labor Management, Work Center Management (Kitting & Assembly), etc.; - Controlled substances support, meeting industry and Federal government requirements, including 21 CFR Part 11 Validation, GAMP4, PI/PPI; - Software...
ExtraView Bug Tracker by Extraview Corporation
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface. As a leading bug tracking solution for...
ExtraView Enterprise by Extraview Corporation
areas: - Defect Tracking - Enhancement Requests - Requirements Management - Customer Complaints - Customer Support - Help Desk - Warranty Claims Tracking - Adverse Event Reporting - Software Bug Tracking - Mail Spam Complaint Tracking...
Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM
you depend on to meet the challenges of daily operations - from financial reporting to customer service and support. These applications collect and deliver essential information for objective analysis and timely decision making...
Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM
provide a single, comprehensive view of the customer, enabling you to provide superior service and support. These applications are designed to capture huge volumes of customer information. But historical details can...
VUE Software: Enterprise Incentive Management by CSSI
experience successfully providing products, consulting, application development, integration, support and maintenance services in order to meet business needs of firms within the insurance industry. Our experience and...
Acquire, Analyze, and Present Data with LabVIEW by National Instruments
For acquiring images into LabVIEW, NI provides a wide range of hardware and software products, featuring support for thousands of cameras, superior image quality, advanced triggering, and easy-to-use driver software. Hardware...
ITG Report: Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons with Windows Servers by IBM
IBM Power platform offers many advantages in performance, scalability and key functional capabilities to support key database serving. IBM Power Systems offer a smart alterative to Windows® servers. Maintaining data security...
Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation
including serial and lot control • Supplier management • Accurate finance and accounting • Out-of-the-box support for e-commerce Putting Technology to Work for Your Business Vista is a next-generation ERP solution based on the...
ECO Responsible Tape Right for Every Storage Strategy by Sun StorageTek
The Sun Crypto KeyManagement System (KMS) 2.0 makes it easy to implement storage-based encryption--for operational and archival data--without performance impact. The Sun Crypto KeyManagement System (KMS) 2.0 makes it easy to implement storage-based...
Enabling Real World SOA through the Microsoft Platform by Microsoft Corporation India Pvt Ltd
This paper describes the business context out of which grew the need for a service oriented approach, and the Microsoft approach to achieving successful SOA implementations. The ability to readily change and optimize business processes is the key to...
MKS X/Server v 8.5 by MKS, Inc.
to be the ideal solution for interoperability of PCs and UNIX/Linux systems. OpenGL/3D and Secure Shell 2 support included and require no product add-ons. Learn how users worldwide can economically connect MS Windows desktops to a...
Magnum Semiconductor Cuts Backup Costs in Half, Reduces Backup Time by 80% with ProtecTIER™ by Diligent Technologies Corporation, an IBM Company
On the VTL/de-duplication software side, the field narrowed quickly down to Diligent, which allowed Quatrio to easily integrate ProtecTIER software with their hardware. Having identified an unmet need, Intellistore turned to its trusted hardware...
Microsoft Windows Runs Best on Vmware Virtualization Solutions by VMware, Inc.
reliability ▪ Cost-effective high availability ▪ Simplified management ▪ Broad guest operating system support ▪ Low TCO
Related Articles
Linux/OSS support, part 2: Ten reasons to turn to open source support services by Jan Stafford, Site Editor

Can businesses rely on open-source software (OSS) support services? It all seems so nebulous. Why, most OSS support options do not include an 800-number! For anyone who's reading this while on hold for a 800-number support rep, that could be a plus. Others, however, may worry about turning to a disparate band... More...

Quick Takes: Mandrakelinux supports AMD64 by Michael S. Mimoso, Senior News Editor

Linux distributor Mandrakesoft announced this week its support for the AMD64 platform. Mandrakelinux Official 10.0 for AMD64 supports the Athlon64 and Opteron processors and promises a 20% average performance gain over 32-bit versions.

With its support for AMD64, Mandrakelinux now has high-end server... More...

Linux shops navigate the nuanced support landscape by Jack Loftus, News Writer

The world of Linux support has changed considerably since the days of Slackware and other early Linux distributions. In many ways, as the subscription-based models of Red Hat and Novell have proven, it's been for the better. Support has become more consistent and... More...

Related News
What is support?
The trouble with evangelizing Linux/OSS support is that support means different things to different people... More...
Qualcomm to support Linux
Cell phone chipmaker Qualcomm said Thursday it will support Linux on handsets... More...
Open source support questions still pain CIOs
Support continues to be a lingering issue for IT managers when it comes to bringing open source in-house. This commentary splits support into three tiers: high end... More...